Global network
Built in Bologna. Supported wherever you make IV bags.
We supply and support manufacturers worldwide directly from Bologna, Italy, and through local partners who add support in your language and time zone.
Europe
Served directly from our headquarters and production site in Bologna, Italy.
India
With our partner SVAN, Mumbai. Details
Middle East and Africa
Served from Bologna. Partner network in development.
Americas
Served from Bologna. Partner network in development.
Asia-Pacific
Served from Bologna. Partner network in development.
Support across time zones
How support works, wherever you are.
Every machine is supported by the engineers who built it, with local help where a partner is in place.
Remote assistance
Diagnostics and help from Bologna by phone and secure remote connection. Hours and response times: to be confirmed.
On-site visits
Installation, qualification support and service visits by our engineers or a trained partner. Response times by region: to be confirmed.
Your language
Our team works in English and Italian. Partners add support in other languages and local business hours.
Partners
Become an ASTRACEC partner.
We are looking for established companies serving pharmaceutical manufacturers who want to represent and support ASTRACEC in their region: sales, demonstrations and service coordination, with training from our team in Bologna.
Send us your bags. We will show you the result.
A feasibility study on your own bag formats, with a written report your QA team can use.